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Inspired by people. Design for people.

people collaborating on work

Hey again, I’m Eleen ☺️

I'm a UX Designer & Consultant with a 
Masters of Information from the University of Toronto. I have a previous background in Communication, Culture, Information, Technology (CCIT), and Sociology, which has allowed me to explore various disciplines from theatre, marketing, law, and everything in between.

I found my calling in UX when I realized I could explore the world and help people as I discover and solve problems in our everyday lives. Something that stuck with me is that
"people are not disabled, we disable them with our design decisions".

With my experiences in industry, non-profits, and academia, I can
strategically develop solutions that balance both user and business needs

UX aside, I enjoy trying new activities like snowboarding 🏂 and boxing 🥊, a good croissant 🥐, and podcasts 🎙

Experience

UX Designer & Consultant

Synechron Technologies

Nov 2023 - Present

Product Designer

Loblaw Companies Limited

Sept - Dec 2022

UX Designer

Interac Innovation Lab

May - Aug 2022

Education

Masters of Information

University of Toronto

Sept 2021 - June 2023

Honors Bachelors of Arts

University of Toronto Mississauga

Sept 2017 - June 2021

Certificate of Digital Communications

Sheridan College

Sept 2017 - June 2021

UX Research Assistant

Technologies for Aging Gracefully Lab (TAGlab)

Apr 2021 - Aug 2022

Skills

Wireframing
Prototyping
Storyboarding
Heuristic Evaluation
Usability Testing
Journey Mapping
Information Architecture
Sprint Facilitation
A/B Testing
Data & Business Analysis
UI & Design Systems
UX Teaching Assistant

University of Toronto Mississauga

Sept 2021 - Apr 2022

Let's Connect!
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ELEENGONG@2023

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